Why Us?
Discover our essence, our vision and values, and our promise of quality.- About us
- Our Mission
- Our Values
- Our Brand Promise
- Our People
About us
Qode Trinity was launched in 2024, motivated by making a tangible impact to the IT industry through the solutions we design. Drawing on Cyber Security expertise, our team is uniquely positioned to offer advice and unlock the secrets to security-integrated IT and software solutions.
With over 30 years of combined experience in software engineering, we’ve successfully developed various systems, including encryption software and Managed Detection and Response Services during our tenure at MWR.
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Our Why
We exist to create and improve
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Our Purpose
Dream it
Communicate it
Qode it
Secure it
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Our How
Innovating and implementing higher quality solutions with a security mindset embedded throughout our processes
We believe in advancing and growing together with our customers, partners, and employees, creating a symbiotic partnership for everyone.
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At Qode, we promise to deliver secure, innovative, and agile solutions that help you and us grow together.
Deliver value
Provide high-quality products or services that solve your problems, meet your needs, and exceed your expectations.
Build relationships
Treat you as partners, not transactions. Communicate effectively, listen actively, and show empathy. Establish trust, respect, and rapport.
Continuous Feedback
Provide timely and constructive guidance to help you achieve your goals and improve your satisfaction, through our agile engagement approach.
Guaranteed Support
Promise of providing reliable, timely, and effective assistance to resolve any issues or concerns you may have.
Our People
We are passionate about security and problem solving, and we excel at what we do. That’s why we seek and recruit people who share our ethos. We enjoy innovating and finding the solutions that no one else has.
We don’t want to give our engineers requirements, we want them to solve problems.
Who We Are
Qode is a new company with a wealth of experience in the security domain. We separated from our sister company MWR CyberSec and remain under the same MWR Group structure, to enhance our market presence and offer our customers various solutions that are built securely from the start of the engagement.
Our Full Service Suite
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MSP
As a managed service provider (MSP) we can deliver IT services, such as network, application, and infrastructure configuration and management.
read moreOur Working Process
- Identification & Planning Phase
- Agile Project Execution Phase
- Project Close-Out Phase
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Identification & Planning Phase
Through a thorough collaborative discussion/s, Qode and our customer will identify the needs of the solution request and work towards finalizing a project scope. This will be a custom solution tailored to the specific customer requirements.
Our process ensures that we take the time to understand deeply the project desired outcomes, the business impact and need, and additional operational requirements to help clearly define the scope of the project.
Qode will complete a detailed proposal including scope of work, project costing, and requirements for a successful project. This will be shared with the customer for confirmation prior to project kick-off.
Project Execution Phase
- Once the scope and proposal have been confirmed, Qode will provide a project plan with proposed timelines, component status, and project risk tracking. This document will be a living document, updated throughout the project until the project close-out. The detailed project plan aims to track the success of the project, ensure stakeholders are informed and the key project milestones are achieved.
- Qode’s team of experts will kick off the project with an alignment day on the first day of engagement. Our team will work to design and implement a solution in partnership with our customer to achieve the agreed scope.
- This will also include security testing of our solutions through the build & implement process, updating based on security needs in real-time to ensure a complete solution.
- Throughout the duration of the project, there will be progress updates provided. The frequency will be determined at the start of the project. These check-ins will mostly be done over Teams, or alternatively in-person.
- Any additional work outside of scope that is identified will be documented in our project close-out document and can be incorporated into a new project scope to be agreed to and signed-off.
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Project Close-Out Phase
Our Qode team will then offer support where required and work closely with our customer to circle back and start a new customer engagement process to plan for immediate recommendations, develop long-term partnership strategies, discuss maintenance of the existing systems and potential for improvements.